Our clients and their needs vary but are commonly focused on expansion and/or restructuring of their distribution channel, including
- Business expansion using franchising or other owner-operator mechanisms
- Existing franchisors requiring independent and objective advice
- Company-owned networks restructuring ownership of their distribution channels
1. Services for newcomer franchisors
Our team has developed and packaged franchises for over 60 different brands, spanning different franchise categories.
We assist newcomer franchisors to develop their franchise systems by matching our best practice phased consulting approach, which we have pioneered and refined over many years; to the requirements of your business expansion. We do not believe in a one size fits all approach and our experience has taught us that doing things properly at the outset is good practice for building a sound base.
2. Services for existing franchisors
Based on our experience in franchising we are called upon to assist existing franchisors enhance their business systems. Typical services include:
- Evaluation of the business and franchise format (Franchise Audits)
- Formulation of strategy
- Presentations at franchise conferences
- Franchisee Satisfaction Surveys
- Online franchisee psychometric testing
- Franchise Management and Operations System (Cloud based software)
- Upgrading of Franchise Agreements, Operations Manuals and Disclosure Documents