Our specialist franchise consulting team has a long history in formulating distribution strategy and structuring owner-operator mechanisms across a wide array of industries in South Africa. Our methodology is facilitative, whereby clients enlighten us about their markets and business, and combined with our specialised knowledge and experience, we formulate the channel strategy, structures, plans and documentation required.

Our clients and their needs vary but are commonly focused on expansion and/or restructuring of their distribution channel, including

  • Business expansion using franchising or other owner-operator mechanisms
  • Existing franchisors requiring independent and objective advice
  • Company-owned networks restructuring ownership of their distribution channels
consulting Consulting

1. Services for newcomer franchisors

Our team has developed and packaged franchises for over 60 different brands, spanning different franchise categories.

We assist newcomer franchisors to develop their franchise systems by matching our best practice phased consulting approach, which we have pioneered and refined over many years; to the requirements of your business expansion. We do not believe in a one size fits all approach and our experience has taught us that doing things properly at the outset is good practice for building a sound base.

2. Services for existing franchisors

Based on our experience in franchising we are called upon to assist existing franchisors enhance their business systems. Typical services include:

  • Evaluation of the business and franchise format (Franchise Audits)
  • Formulation of strategy
  • Presentations at franchise conferences
  • Franchisee Satisfaction Surveys
  • Online franchisee psychometric testing
  • Franchise Management and Operations System (Cloud based software)
  • Upgrading of Franchise Agreements, Operations Manuals and Disclosure Documents