Franchisee satisfaction is often the best barometer for testing the overall success of your franchise system.

A Satisfaction Survey can be used as a successful tool for determining the sustainability and future direction of the franchisor.

Franchize Directions’ Franchisee Satisfaction Surveys have proven to be an effective interface between franchisor and franchisee in determining:

• the areas where franchisees are most satisfied;
• franchisee loyalty;
• opportunities for the network;
• support infrastructure effectiveness;
• potential problem areas that need addressing.

Let them know that you are listening! Conduct a survey through a reputable independent third party.

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