Franchisee satisfaction is often the best barometer for testing the overall success of your franchise system.
A Satisfaction Survey can be used as a successful tool for determining the sustainability and future direction of the franchisor.
Franchize Directions’ Franchisee Satisfaction Surveys have proven to be an effective interface between franchisor and franchisee in determining:
- the areas where franchisees are most satisfied;
- franchisee loyalty;
- opportunities for the network;
- support infrastructure effectiveness;
- potential problem areas that need addressing.
Let them know that you are listening! Conduct a survey through a reputable independent third party.
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